Get in Touch — We're Here to Help
Have a question about hosting, need an emergency fix, or want to discuss your WordPress needs? We'd love to hear from you. Get a response within 24 hours.
Send us a Message
Fill out the form below and we'll get back to you as soon as possible. For urgent issues, see emergency support options below.
Urgent Help Available
If your WordPress site is down or experiencing critical issues, don't wait—call our emergency support team now.
24/7 Emergency Hotline: +1 (555) 972-7671
Response Time: 1 hour or less
Available to: All hosting customers
Office Hours
- Monday – Friday 9:00 AM – 6:00 PM EST
- Saturday 10:00 AM – 4:00 PM EST
- Sunday Emergency support only
Email responses within 24 hours, even outside office hours.
Common Questions Before You Contact Us
How quickly will I hear back?
For most inquiries, we respond within 24 business hours. For urgent matters marked as "Emergency," we aim to respond within 1 hour. All hosting customers have access to our 24/7 emergency hotline for critical issues.
I'm a current customer—where's my support?
Current hosting customers should use your account dashboard or email support@wpbros.dev for technical issues. You'll get priority responses and access to our full support resources. Lost your login? Email hello@wpbros.dev and we'll help you regain access.
Can I schedule a call with someone?
Absolutely! Select "Sales question" or "Emergency fix needed" in the contact form and we'll schedule a call at a time that works for you. Enterprise customers and maintenance plan holders can book priority consultations directly through their dashboard.
Is there a community forum?
Yes. Join our vibrant community forum where you can ask questions, share tips with other WordPress users, and get answers from our team and experienced community members. Visit our Community Forum in your dashboard.
Visit Our Office
Map location coming soon
WP Bros HQ
123 WordPress Lane
San Francisco, CA 94105 USA
Still have questions?
Browse our comprehensive FAQs or contact our WordPress experts. We're always happy to help.
View All FAQs